Information We Collect Through the Application
The following applications provided by our company do not, in principle, collect customer information.
- MeshMgr By Ingenious
Information We Collect About Customers
We collect information about our customers, when they make inquiries about our application products, purchase products, request support for products, , and through administering our customer contracts. The personal data that we collect about our customers includes names, company name, email addresses, business contact information, and purchase history.
Purpose Of Use Of Your Personal Information
We will only collect, use, and share your personal information where we are satisfied that we have an appropriate legal basis to do this.
- To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, to fulfill your orders, and for other customer service purposes.
- You have provided your consent to us using the personal information.
- Our use of your personal information is in our legitimate interest (for example in order to make improvements to our products and services and to provide you with information you request).
- Our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (for example where we use your contact and demographic information required to provide you with a service or product).
- Our use of your personal information is necessary to comply with a relevant legal or regulatory obligation that we have (where we are required to disclose personal information to a court or tax authority).
How We Disclose Your Personal Information
We do not disclose or sell personal information to third parties. We may share your information, including personal information, as follows:
- We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
- We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which our company is involved.
Your Legal Rights
Under applicable Japanese laws regarding the handling of personal information, subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you have certain rights regarding your personal information, which may include the right to:
- Request for Disclosure of Personal Information
We grant you the right to review, correct, modify, or delete your personal information that we have collected. For inquiries regarding personal information, please contact us via the inquiry form. - Restrictions on the Processing of Personal Information
You can ask us to restrict your personal information, but only where:- its accuracy is contested, to allow us to verify its accuracy.
- it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims.
- you have exercised the right to object, and verification of overriding grounds is pending.
- We can continue to use your personal information following a request for restriction:
- Where we have your consent.
- To establish, exercise, or defend legal claims.
- To protect the rights of another natural or legal person.
Disclaimer
The author of this application product, or anyone involved in its distribution, shall not be liable for any direct, indirect, or consequential damages arising from the use of this application.The author of this application product, or anyone involved in its distribution, makes no warranties whatsoever, whether express or unexpressed, that this application product will operate without interruption, be free from defects, or satisfy customer requirements.
Changes
We reserve the right to change this Policy at any time. We recommend that you periodically review this Policy to learn of any changes and stay informed regarding our current practices.
When you use the application provided by our company, you are accepting the current version of this Policy. This Policy supersedes all previous versions.
Contacting Us, Complaints
If you have any questions or complaints regarding this Application Privacy Policy, please contact us via the inquiry form or at the following address. We will work to resolve your issue and will respond as quickly as possible, generally within 45 days after receipt.
- Contact: contact@ingenious.jp
Revised: March 27, 2026
Revision: 01.00
Ingenious.